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Customer Service
Select a FROCKZ Shape and Size
- FROCKZ come in 2 shapes: Cone or Drum. Think of an upside down ice cream cone or a musical drum. A cone shape is at least 1/3 smaller at the top opening than at the bottom. For example if the bottom measures 15 inches from side to side, and the top measures 10 inches or less, you should order a Cone. On the other hand a Drum is approximately the same size top and bottom although the top can be slightly smaller than the bottom.Both shapes of FROCKZ are available in Small, Medium and Large sizes. To determine your size, you need to capture 3 measurements, top, bottom and side or slant height. Measure from one side to the opposite side on the top and bottom openings. Measure from top to bottom for the height. Input these into the Sizing Help menu on the Catalog page and we will calculate the shape and size for you. Or take a look at the size chart below.
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Measuring a Shade
Top Measurement is the distance from one side of the top opening to the other.
Bottom Measurement is the distance from onside of the bottom opening to the other.
Height is the measurement from the bottom opening to the top opening.
See the illustration to the right.
These three measurement determine both the shape and the size of FROCKZ needed.
Use the size chart on the right or use our convenient size calculator on the Catalog page.
Need more help? E-mail us at info@frockz.com- Order your FROCKZ now
Care Instructions
- Have you ever tried to clean a dingy, dirty, dusty lampshade? Well NO MORE! FROCKZ are washable. Simply remove the FROCKZ and toss it in the machine. Wash in cold water, no chlorine bleach and then tumble dry low or lay flat to dry. Re-install and enjoy a dust free clean and decorative shade!
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Warranty
- We want you to love your FROCKZ. If you need to exchange or return your FROCKZ, you may do so wi within 30 days of purchase. Simply click on "Contact FROCKZ" link below and request an exchange or return authorization. Please make note of your order number to help us make sure you receive the best customer service.
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